Costly Problems with Patient Safety? HCAHPS?
Struggles with Staff Disengagement? Turnover?
The PROPEL Performance Improvement Program
Proven in 15 years of research to:- Enhance staff wellbeing to overcome burnout
- Empower multidisciplinary teams to cultivate engagement
- Utilize positive attitudes and engaged teams to achieve remarkable results:
- Falls down 88% HAI's reduced 45% HCAHPS up 55% Turnover decreased 77%
PROPEL to Quality Healthcare:
Six Steps to improve Patient Care, Staff Engagement, and the Bottom LineCRC Press 2017
This powerful book based on the new science of Positive Psychology includes real-life experiences of doctors, nurses and administrators who learned to use the PROPEL program:
- Staff turnover dropped 80%
- Staff callout and FMLA decreased 75%
- Pediatric MRI scheduling driven down from weeks to days
- ED diversion due to psychiatric patient boarding virtually eliminated
- Patient fall rate cut by 70%
- Use of agency & traveler nurses abolished
- Patient satisfaction up by 50%
Learn to PROPEL High-Performance
Talk to Dr. Tom Muha
- Dr. Tom Muha is an organizational psychologist with a passion for helping healthcare teams perform at their best.
- PROPEL was launched in 2005 and has been thoroughly researched at several major academic medical centers.
- Dr. Muha has brought PROPEL to organizations across the country, including Children's National Medical Center, Greater Baltimore Medical Center, Sinai Hospital and many others.
Schedule a complimentary call with Dr. Tom Muha
Services
HEALTHCARE CONSULTING
- Collect staff perspectives to identify blocks to optimal performance
- Develop performance improvement plans with evidence-based solutions
- Develop change management skills proven to transform work environments
LEADERSHIP COACHING
- Help leaders at all levels learn how to sustain high-performance
- Provide evidence-based tools for improving staff relationships
- Coach leaders and staff on applying success strategies to current challenges
KEYNOTE SPEAKER
- Stimulating stories illustrate how to create high-performing healthcare teams
- Practical tools empower leaders to make improvements in themselves & staff
- Evidence-based strategies for engaging employees to be at their best
ONLINE COURSES
- Learn at your own pace, in your own time
- Programs available for individuals or teams
- Custom programs also available
BECOME A PROPEL COACH
- Make a difference in healthcare settings using our proven methods
- Learn PROPEL Coaching skills to deliver high-value services
- Become a PROPEL Consultant and receive access to powerful online tools
Welcome
Evidence-Based Methodology
The Problem
- 50% OF RNs "not engaged"
- 15% of RNs "actively disengaged"
- 46% of MDs "burning out"
Our Solution
- Work with top performers
- Teach them to use the PROPEL Principles
- Empower them to influence their coworkers
- Build and broaden to create "tipping points"
Testimonials
Internationally Renown Patient Safety Expert
“I am glad to help spread the word about PROPEL to Quality Healthcare, a six-step program for healthcare professionals that can improve patient care, staff engagement, and the bottom line. Tom’s work is based on decades of research in the science of Positive Psychology, as well as his 15 years of field work in major hospitals and medical centers across this country where we have seen incredible results from adopting the principles and tactics of PROPEL.”
Peter Pronovost, MDAuthor: Smart Hospitals Safe Patients
Washington Adventist Hospital
“Dr. Tom gets it. He understands the complex world of health care and his presentation provides concrete tips that any health care worker can implement to positively impact their work and personal life.”
Joyce Becker, MS, RN, CNORClinical Nurse Specialist-Surgical Services
2016 Nurses Week Keynote Presentation
Greater Baltimore Medical Center
“I worked with PROPEL for several years and it’s amazing to me what these principles can do to engage a multidisciplinary healthcare team. The units who used PROPEL saw results such as: increased employee engagement scores, decreased falls, and decreased turnover. PROPEL changed the way that our teams viewed and solved problems. Staff started supporting each other and work became more like family. I have already brought PROPEL to this organization because I know about the positive changes it creates.”
JoAnn Z. Ioannou, DNP, MBA, RN, NEA-BCSenior Vice President Patient Care Services & Chief Nursing Officer
High Point Regional Health
“Tom was wonderful to work with. The insight and knowledge he shared made me a better leader.”
Bonnie Hartley Faust, MS, MBA, RNVice President and Chief Nursing Officer
University of Michigan, Center for Positive Organizations
“Tom Muha has written a very important book that should be mandatory reading for anyone involved in health care. It combines scholarly research findings with practical advice and strategies for both personal flourishing and organizational success. Given the importance and centrality of health care in our society and around the world, his work in developing the PROPEL High Performance Improvement System is sure to make a significant impact for the better.”
Kim Cameron, PhDWilliam Russell Professor of Management & Organizations
Ross School of Business and Professor of Higher Education, School of Education
Co-Founder, Center for Positive Organizations
Anne Arundel Medical Center
“A must read for health care leaders desiring enhanced team work and improved outcomes. The PROPEL principles artfully distill essential positive psychology research and offer efficient implementation techniques for converting theory to action. In this enjoyable read, Thomas Muha, PhD unlocks a pathway to peak performance, accessible even to the busiest professional.”
Brooke Buckley, MD FACSMedChi, The Maryland State Medical Society, President 2015-2016
Chief, Division of General Surgery
Medical Director, Acute Care Surgery
Shock Trauma Center at University of Maryland Medical Center
“Working with PROPEL has been an amazing experience. It has taught me a new and rewarding way (professionally and personally) to look at problem solving and to develop collaboration with others. Their coaching method is intuitive, goal oriented, and focused on positive outcomes.”
Irene Rose, RN, MSNurse Manager
Society of Psychologists in Management (SPIM)
"Tom is an extremely knowledgeable and engaging presenter. He presents information in a way that is understandable and useful. His presentation contains take-aways that are immediately applicable to address concerns/issues at work. He uses practice examples that make the content come alive and helps me see that making positive changes is doable.”
Jill J. Draime, PsyD2017 President and Conference Organizer
Recent Posts
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Improving Communication in Healthcare by propel - May 11th, 2018
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Take Action to Prevent Burnout at Work by propel - May 4th, 2018
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Webinar: Using Positive Psychology To Align Leaders with Employees To Create High Performing Teams by propel - April 25th, 2018
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How Jan Transformed Relationships with Her Employees by propel - April 20th, 2018
