Improving Communication in Healthcare

May 11, 2018

How often does your boss tell you what to do? How frequently does your spouse insist that they know the right way to handle a situation? How many times have you seen discussions escalate into conflicts because each side wants to win the argument? Ninety percent of conversations produce negative feelings and alienation, according to […]

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Take Action to Prevent Burnout at Work

May 4, 2018

Are you working hard to build a career you love, but feeling stressed and exhausted? You could be burning out. The physical and emotional price you’ll pay means that you’re more likely to end up in a doctor’s office that a corner office. Here’s a checklist of signs your job is taking a toll on […]

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Webinar: Using Positive Psychology To Align Leaders with Employees To Create High Performing Teams

April 25, 2018

Are you working hard to build a career you love, but feeling stressed and exhausted? You could be burning out. The physical and emotional price you’ll pay means that you’re more likely to end up in a doctor’s office than a corner office. Here’s a checklist of signs your job is taking a toll on […]

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How Jan Transformed Relationships with Her Employees

April 20, 2018

Employee satisfaction for Jan’s staff was at 1%. You read it right – 99% of this nurse manager’s staff were unhappy in their job. As is usually the case, they blamed the boss. Meanwhile, Jan was adamant that she was only holding poor performers accountable. One year later, 85% of Jan’s employees reported having high […]

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Establishing a Positive Mindset in Healthcare

April 4, 2018

Trying to make sustainable improvements in areas such as patient safety and satisfaction can prove to be challenging. Healthcare leaders can become frustrated or discouraged when obstacles to achieving lasting change continue to derail their best laid plans. The walls that stand between us and what we want are not a sign that it’s impossible […]

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Defining Your Core Values

March 30, 2018

When you reflect on your life, what color comes to mind? Dark and somber shades? Or a rainbow of bright hues? Do your daily experiences color how you feel at the end of the day? Does a stressful day create shades of gray? Studies show that individuals who become the best in the world in […]

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What Would You Do To Help?

March 24, 2018

A Nurse Manager with bullies on her staff who caused her last 10 new hires to leave? A Director of Nursing who is having a hard time improving her hospital’s patient safety and satisfaction scores? An ICU that is jamming up the OR because the teamwork between nurses and techs is so poor that it’s […]

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A Hospital CEO’s Story

March 15, 2018

In his former position as COO, Robert had spent years observing the ill effects of the command-and-control style of his predecessor.  Power was concentrated at the top with communications flowing down; it was a trickle-down formula that made it impossible for anyone else to make a contribution for improving the workplace.  As a result, Robert […]

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Is Positive Psychology Fluff or Financially Beneficial?

March 8, 2018

Some healthcare leaders dismiss teaching employees the principles of Positive Psychology as “fluff,” insisting that their focus must be on hardcore business results. The evidence shows when staff create more positive engagement in their workplace, they also generate solid financial results. In hospitals, the cost of turnover on units has been carefully studied, making it […]

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Overwhelmed? Empower yourself and engage with others to achieve remarkable results!

March 2, 2018

Whether you’re a doctor or a nurse, a healthcare leader or clinical technician, you have ideas about what needs to happen to improve patient care. The problem is you have a hard time getting anyone to even listen to you, much less act on your ideas. Not to mention the fact that you’re already on […]

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