What You Will Get Out of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line

December 8, 2017

You may have wondered, “How can I become an exceptionally high performing leader in my healthcare organization?” Read on! You will learn the essential skills that extraordinarily influential people use to inspire and influence others.

The first principle for improving performance – yours as well as your staffs – is to ignite Passion. When you envision a positive outcome that you have a Passion for achieving, you will activate the ‘executive functioning’ part of your brain. Once the left pre-frontal cortex has a vision of a positive outcome it recruits other parts of your cerebral cortex to help it create solutions and strategies for getting there.

The next principle, Relationships, focuses on enabling people to remain resilient during the change process by garnering support from other people. You’ll discover how to cultivate positive relationships with key individuals who share your vision and forge them into a highly effective team. They will need to be Optimistic thinkers (the third principle) to persevere through the trial-and-error process required to make incremental improvements.

The fourth principle, Proactivity, enables people to convert their negative reactions into positive actions. Numerous studies show that achieving success comes from knowing what personal qualities empower people to be at their best. Twenty years of research has proven that proactive people attain the highest level of success because they know and use their strengths when facing challenges.

Change rarely happens quickly or easily. You will need to be able to continually replenish your Energy, which you will learn how to do when you read about the fifth PROPEL principle. Developing habits for renewing your energy will give you grit, the ability to persevere toward the outcome you passionately desire to attain.

Finally, to feel deeply gratified with the results of your change efforts you will need to feel that you have left a Legacy. Living by this last PROPEL principle means learning how to empower other people to make a lasting and meaningful difference.

Optimal Functioning Can Be Learned

As we ask doctors and nurses to do more than they’ve ever done, and with sicker, more acute patients, the stage is set for mistakes, burnout, and turnover.  The cost is high: in dollars, time, and lives.  A fix is desperately needed.

PROPEL initiatives have brought hundreds of healthcare teams together to solve problems themselves, empowering people to be at their best consistently over the course of their career. PROPEL Teams have figured out how to cut their turnover rate in half, reduce fall rates by 70 percent, and buddy-up to get lunch breaks on 12-hour shifts to reduce burnout on their unit from 37 percent to 3 percent.

Whether you’re a doctor or a nurse, a leader or clinical technician, you have ideas about what needs to happen to make improvements. PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line will show you how you can be part of a team that leads the performance improvement projects that you know will enable better patient care.

Being aware of what you believe needs to improve is the first step of the change process. But you can’t accomplish anything by yourself. You will need to join forces with people from every level—from the C-suite to the bedside— whose participation in a multidisciplinary PROPEL Team will lead to real improvement. Importantly, this team is not made up of the usual formal leadership group. Instead, they’re the most positively engaged and socially connected people from a wide variety of roles.

Solutions that produce significant, sustained improvements almost always incorporate ideas from the people who have to make the change. For example, bedside staff know the practical considerations and downside aspects entailed in making changes. Getting their input before proceeding is essential. My research reveals their contributions provide crucial insights into the underlying factors that must be considered in a successful performance improvement initiative.

You, too, can learn to use “smart team” technology to create a “tipping point,” joining forces with the 30 percent of engaged staff to influence the 50 percent of employees who are in the disengaged category. Finally, you will discover how to sustain your gains and take on the next challenge.

Dr. Tom Muha is the Director of the PROPEL Institute and author of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line.

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As the science of optimal human functioning has emerged, Dr. Muha has become a leading practitioner of positive psychology. He has been at the forefront in the study of how people involved in healthcare systems can achieve the highest levels of success and satisfaction. The PROPEL Principles empower healthcare professionals to apply six positive psychology principles – Passion, Relationships, Optimism, Proactivity, Energy, and Legacy – to overcome challenges and achieve remarkable results.

For more information regarding Speaking, Coaching or Consulting:

Website: www.PROPELinstitute.com

Contact: drtommuha@PROPELinstitute.com


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