Is Positive Psychology Fluff or Financially Beneficial?

March 8, 2018

Some healthcare leaders dismiss teaching employees the principles of Positive Psychology as “fluff,” insisting that their focus must be on hardcore business results. The evidence shows when staff create more positive engagement in their workplace, they also generate solid financial results. In hospitals, the cost of turnover on units has been carefully studied, making it […]

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Overwhelmed? Empower yourself and engage with others to achieve remarkable results!

March 2, 2018

Whether you’re a doctor or a nurse, a healthcare leader or clinical technician, you have ideas about what needs to happen to improve patient care. The problem is you have a hard time getting anyone to even listen to you, much less act on your ideas. Not to mention the fact that you’re already on […]

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Lessons Learned from a Top Ranked Hospital

February 8, 2018

Employees at a “Top 100” hospital told me during my year-long Appreciative Inquiry that they were happiest when: they were taking care of one another, working together to provide the best possible patient care, and feeling like they personally contributed to the success of the hospital. Their passion for caring about others and for being […]

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Improving Healthcare Delivery from a CNO’s Perspective

February 2, 2018

“Barbara?” It was 3:30 a.m. and she knew it was the hospital switchboard as soon as she looked at her cell phone.  “I’ll connect you to the night supervisor,” the operator said.  “There’s something happening on the cardiac floor.” “Sorry to call at this hour, Barbara, but wanted to give you a head’s up.”  The […]

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How I Got Into Improving Healthcare Delivery

January 24, 2018

When I learned I needed open heart surgery to save my life, it was a wake-up call. What I didn’t anticipate, however, was that my subsequent intersection with healthcare would be life-changing in other ways. Yet, that’s exactly what happened. After barely making it out of the hospital alive—yes, I came close to being one of those […]

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What You Will Get Out of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line

December 8, 2017

You may have wondered, “How can I become an exceptionally high performing leader in my healthcare organization?” Read on! You will learn the essential skills that extraordinarily influential people use to inspire and influence others. The first principle for improving performance – yours as well as your staffs – is to ignite Passion. When you […]

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Optimism

November 30, 2017

Anyone who’s tried instituting changes in a healthcare facility knows it is a daunting task to achieve significant improvements in a timely manner. Sustaining employees’ efforts long enough to get impressive results is rare. In large part this is due to the difficulties involved in overcoming people’s frustrations and discouragement when setbacks occur and mistakes […]

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Is Your Passion Healthy or Destructive?

November 8, 2017

Passion is the source of our inspiration and motivation. Enhancing passion for doing excellent work empowers us to perform at the highest level. Maintaining passion enables us to invest significant amounts of time and energy engaging in a job that we love to do because we believe it’s important. Passion converts a profession into a […]

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Mindset Shifts PROPEL Performance

November 2, 2017

To achieve breakthrough results, leaders and providers need new ways of thinking to overcome the negativity that permeates their professional life. How negative has it become? Burn out rates are alarmingly high: 46% of physicians (WebMD, 2016) and 63% of nurses (Kronos, 2017). The consequences to patients are profound. Current estimates are that 15 million […]

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Are You Floundering or Flourishing?

October 27, 2017

Karen was working 65 hours a week managing an Intensive Care Unit. She was a dedicated leader who was committed to ensuring high quality patient care. Just the person you would want in that position, right? Actually, she was asked to resign. And she readily agreed. How did such a caring, hard-working person come to […]

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