Discovering the Scope of the Problem

February 16, 2018

As I began to research the topic of preventable medical errors after personally experiencing one, I discovered I was among millions of people that year who suffered from a completely preventable mistake while in a hospital.  At least I was not one of the hundreds of thousands documented deaths that year resulting from a preventable […]

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Optimism

November 30, 2017

Anyone who’s tried instituting changes in a healthcare facility knows it is a daunting task to achieve significant improvements in a timely manner. Sustaining employees’ efforts long enough to get impressive results is rare. In large part this is due to the difficulties involved in overcoming people’s frustrations and discouragement when setbacks occur and mistakes […]

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Why Do Some People Shine in Stressful Situations?

October 10, 2017

Everyone has seen individuals who quickly regain their wits in high-stress situations. Somehow, they set aside their negative emotions and think clearly about solving the problem.  In the midst of a bomb threat—or earthquake or train wreck or other extreme event—the brain of this type of person can conjure up actions that achieve the best […]

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