Overwhelmed? Empower yourself and engage with others to achieve remarkable results!

March 2, 2018

Whether you’re a doctor or a nurse, a healthcare leader or clinical technician, you have ideas about what needs to happen to improve patient care. The problem is you have a hard time getting anyone to even listen to you, much less act on your ideas. Not to mention the fact that you’re already on […]

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Lessons Learned from a Top Ranked Hospital

February 8, 2018

Employees at a “Top 100” hospital told me during my year-long Appreciative Inquiry that they were happiest when: they were taking care of one another, working together to provide the best possible patient care, and feeling like they personally contributed to the success of the hospital. Their passion for caring about others and for being […]

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Is Your Passion Healthy or Destructive?

November 8, 2017

Passion is the source of our inspiration and motivation. Enhancing passion for doing excellent work empowers us to perform at the highest level. Maintaining passion enables us to invest significant amounts of time and energy engaging in a job that we love to do because we believe it’s important. Passion converts a profession into a […]

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Engagement – The Key to Improving Healthcare Performance

October 13, 2017

For decades, people interested in improving healthcare organizations have focused on putting problem employees into “performance improvement” plans.  The traditional approach has held leaders responsible for poor performing employees and provided remedial training in how to hold their employees accountable.  However, a quick review of the Gallup longitudinal data demonstrates that these approaches have not […]

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Setbacks Can Make Us Stronger

July 20, 2017

Would you like to know the secret to being successful?

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