Does Positivity Help Organizations Be More Successful?

October 20, 2017

On a really bad day, have you wondered what would happen if people had more positive attitudes?  Would your organization have significantly better outcomes? The results are in. Positive practices produce good outcomes in organizations by increasing productivity, quality, customer satisfaction, employee retention, and profitability. In Practicing Positive Leadership, Kim Cameron reveals research that supports […]

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A Seriously Dysfunctional Hospital Unit

October 18, 2017

“I’m miserable working in this lunatic asylum,” Jan blurted out. “I’ve never seen anything like what’s happening here, and nothing I do makes a bit of difference.” “Wow. Sounds bad. What’s going on?” I wanted to know. Jan recounted the story of the new nurse who had been threatened. “I have her resignation letter right […]

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Engagement – The Key to Improving Healthcare Performance

October 13, 2017

For decades, people interested in improving healthcare organizations have focused on putting problem employees into “performance improvement” plans.  The traditional approach has held leaders responsible for poor performing employees and provided remedial training in how to hold their employees accountable.  However, a quick review of the Gallup longitudinal data demonstrates that these approaches have not […]

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Why Do Some People Shine in Stressful Situations?

October 10, 2017

Everyone has seen individuals who quickly regain their wits in high-stress situations. Somehow, they set aside their negative emotions and think clearly about solving the problem.  In the midst of a bomb threat—or earthquake or train wreck or other extreme event—the brain of this type of person can conjure up actions that achieve the best […]

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Reset negative emotions with positivity

September 5, 2017

Some say misery loves company. But sharing negativity just makes everyone miserable.

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The Key to Increasing Employee Engagement

August 25, 2017

Business success depends on highly motivated employees. But many organizations plod along with a low level of employee engagement. Workers who are under-engaged can be difficult to identify. The best term for an employee who is not engaged in their job is “clock watcher.” They show up on time, but are more focused on getting […]

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7 Strategies for Managing Your Inner Critic

August 14, 2017

Studies have shown that this inner critic is one of the primary reasons that people languish in a life of mediocrity. To improve your life, you must learn how to effectively “change the channel” – tuning out the voice that’s transmitting self-defeating messages in your mind.

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6 Steps for Becoming Resilient

July 26, 2017

I always admired my father’s resilience. He developed an indomitable spirit to do well no matter what external circumstances or challenges might present themselves.

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Setbacks Can Make Us Stronger

July 20, 2017

Would you like to know the secret to being successful?

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