What Would You Do To Help?

March 24, 2018

A Nurse Manager with bullies on her staff who caused her last 10 new hires to leave? A Director of Nursing who is having a hard time improving her hospital’s patient safety and satisfaction scores? An ICU that is jamming up the OR because the teamwork between nurses and techs is so poor that it’s […]

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Is Positive Psychology Fluff or Financially Beneficial?

March 8, 2018

Some healthcare leaders dismiss teaching employees the principles of Positive Psychology as “fluff,” insisting that their focus must be on hardcore business results. The evidence shows when staff create more positive engagement in their workplace, they also generate solid financial results. In hospitals, the cost of turnover on units has been carefully studied, making it […]

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A Nurse Manager Transforms Her Unit’s Culture & Performance

February 22, 2018

Jan was on the verge of giving up trying to transform her poorly functioning unit. The culture on her unit was toxic, resulting in the highest turnover rate, lowest staff engagement and poorest patient satisfaction scores in the hospital. And patients were at risk, with hospital acquired infection rates two times higher than average. After […]

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Discovering the Scope of the Problem

February 16, 2018

As I began to research the topic of preventable medical errors after personally experiencing one, I discovered I was among millions of people that year who suffered from a completely preventable mistake while in a hospital.  At least I was not one of the hundreds of thousands documented deaths that year resulting from a preventable […]

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Beat the Post-Holiday Blues

January 6, 2018

Are you experiencing post-holiday blues? Maybe visiting the relatives was unpleasant. Perhaps your gifts don’t look nearly as great as the ones your friends are posting online. Sometimes the frenzy to make the holidays fantastic for your family and friends will leave you feeling exhausted. Or you could be someone struggling with serious issues such […]

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Happy Holidays or Hassled Holidays?

December 19, 2017

Tis the season to be crazed. Adding all of the holiday activities to the demands of your already busy life can cause you to feel like you’re caught in a tidal wave of obligations. Rather than happy holidays, this time of the year may become more like the hassled holidays. The signs that the holidays […]

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Give Yourself the Gift of Gratitude

December 13, 2017

Gratitude is one of the most powerful methods for making yourself happier. When you’re feeling stressed, gratitude is the antidote that can neutralize the negativity that’s pervading your mind. Rather than ruminating on all the problems and pressures you’re facing, taking time to be grateful can create the counterbalance you need to maintain your well […]

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What You Will Get Out of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line

December 8, 2017

You may have wondered, “How can I become an exceptionally high performing leader in my healthcare organization?” Read on! You will learn the essential skills that extraordinarily influential people use to inspire and influence others. The first principle for improving performance – yours as well as your staffs – is to ignite Passion. When you […]

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4 Steps for Increasing Happiness

December 5, 2017

Everyone wants to have more joy in their life, but many people wonder how to actually go about achieving a higher level of happiness. There are four phases, the first of which is to find the motivation for making the effort it takes to become happier. Next is learning exactly what you need to do […]

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Optimism

November 30, 2017

Anyone who’s tried instituting changes in a healthcare facility knows it is a daunting task to achieve significant improvements in a timely manner. Sustaining employees’ efforts long enough to get impressive results is rare. In large part this is due to the difficulties involved in overcoming people’s frustrations and discouragement when setbacks occur and mistakes […]

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