How Jan Transformed Relationships with Her Employees

April 20, 2018

Employee satisfaction for Jan’s staff was at 1%. You read it right – 99% of this nurse manager’s staff were unhappy in their job. As is usually the case, they blamed the boss. Meanwhile, Jan was adamant that she was only holding poor performers accountable. One year later, 85% of Jan’s employees reported having high […]

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Is Positive Psychology Fluff or Financially Beneficial?

March 8, 2018

Some healthcare leaders dismiss teaching employees the principles of Positive Psychology as “fluff,” insisting that their focus must be on hardcore business results. The evidence shows when staff create more positive engagement in their workplace, they also generate solid financial results. In hospitals, the cost of turnover on units has been carefully studied, making it […]

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Overwhelmed? Empower yourself and engage with others to achieve remarkable results!

March 2, 2018

Whether you’re a doctor or a nurse, a healthcare leader or clinical technician, you have ideas about what needs to happen to improve patient care. The problem is you have a hard time getting anyone to even listen to you, much less act on your ideas. Not to mention the fact that you’re already on […]

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A Nurse Manager Transforms Her Unit’s Culture & Performance

February 22, 2018

Jan was on the verge of giving up trying to transform her poorly functioning unit. The culture on her unit was toxic, resulting in the highest turnover rate, lowest staff engagement and poorest patient satisfaction scores in the hospital. And patients were at risk, with hospital acquired infection rates two times higher than average. After […]

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Are hospital acquired infections hurting your bottom line?

January 16, 2018

The Centers for Medicare & Medicaid Services reduced payments for 751 hospitals in fiscal 2018 due to high rates of hospital-acquired conditions. The CDC reports that 722,000 HAI’s occur in U.S. acute care hospitals every year, resulting in 75,000 deaths. Studies show that 70% of these cases are preventable if healthcare providers make a “conscious effort” to […]

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The Best Coaches Routinely Employ the WOOP Exercise

January 11, 2018

Are you sticking to your New Year’s resolutions? If you’re like most people, you’re finding that making changes is very challenging. Data published by the American Society of Training and Development (ASTD) describes what increases your chances of success: If you listen to someone else talk about achieving a goal, your chance of accomplishing a […]

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Beat the Post-Holiday Blues

January 6, 2018

Are you experiencing post-holiday blues? Maybe visiting the relatives was unpleasant. Perhaps your gifts don’t look nearly as great as the ones your friends are posting online. Sometimes the frenzy to make the holidays fantastic for your family and friends will leave you feeling exhausted. Or you could be someone struggling with serious issues such […]

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What You Will Get Out of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line

December 8, 2017

You may have wondered, “How can I become an exceptionally high performing leader in my healthcare organization?” Read on! You will learn the essential skills that extraordinarily influential people use to inspire and influence others. The first principle for improving performance – yours as well as your staffs – is to ignite Passion. When you […]

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4 Steps for Increasing Happiness

December 5, 2017

Everyone wants to have more joy in their life, but many people wonder how to actually go about achieving a higher level of happiness. There are four phases, the first of which is to find the motivation for making the effort it takes to become happier. Next is learning exactly what you need to do […]

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Why Wellbeing at Work is Important

November 14, 2017

Thanksgiving is here. Most employees will welcome having a few days off for rest and relaxation. But according to Gallup polls, 70% of working Americans will be grateful to they don’t have to go to a workplace they dislike. Some scoff at the expectation that employees should expect to be happy at work. However, success […]

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