What Would You Do To Help?

March 24, 2018

A Nurse Manager with bullies on her staff who caused her last 10 new hires to leave? A Director of Nursing who is having a hard time improving her hospital’s patient safety and satisfaction scores? An ICU that is jamming up the OR because the teamwork between nurses and techs is so poor that it’s […]

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A Hospital CEO’s Story

March 15, 2018

In his former position as COO, Robert had spent years observing the ill effects of the command-and-control style of his predecessor.  Power was concentrated at the top with communications flowing down; it was a trickle-down formula that made it impossible for anyone else to make a contribution for improving the workplace.  As a result, Robert […]

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