What You Will Get Out of PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement and the Bottom Line

December 8, 2017

You may have wondered, “How can I become an exceptionally high performing leader in my healthcare organization?” Read on! You will learn the essential skills that extraordinarily influential people use to inspire and influence others. The first principle for improving performance – yours as well as your staffs – is to ignite Passion. When you […]

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4 Steps for Increasing Happiness

December 5, 2017

Everyone wants to have more joy in their life, but many people wonder how to actually go about achieving a higher level of happiness. There are four phases, the first of which is to find the motivation for making the effort it takes to become happier. Next is learning exactly what you need to do […]

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Optimism

November 30, 2017

Anyone who’s tried instituting changes in a healthcare facility knows it is a daunting task to achieve significant improvements in a timely manner. Sustaining employees’ efforts long enough to get impressive results is rare. In large part this is due to the difficulties involved in overcoming people’s frustrations and discouragement when setbacks occur and mistakes […]

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Why Wellbeing at Work is Important

November 14, 2017

Thanksgiving is here. Most employees will welcome having a few days off for rest and relaxation. But according to Gallup polls, 70% of working Americans will be grateful to they don’t have to go to a workplace they dislike. Some scoff at the expectation that employees should expect to be happy at work. However, success […]

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Is Your Passion Healthy or Destructive?

November 8, 2017

Passion is the source of our inspiration and motivation. Enhancing passion for doing excellent work empowers us to perform at the highest level. Maintaining passion enables us to invest significant amounts of time and energy engaging in a job that we love to do because we believe it’s important. Passion converts a profession into a […]

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Mindset Shifts PROPEL Performance

November 2, 2017

To achieve breakthrough results, leaders and providers need new ways of thinking to overcome the negativity that permeates their professional life. How negative has it become? Burn out rates are alarmingly high: 46% of physicians (WebMD, 2016) and 63% of nurses (Kronos, 2017). The consequences to patients are profound. Current estimates are that 15 million […]

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Are You Floundering or Flourishing?

October 27, 2017

Karen was working 65 hours a week managing an Intensive Care Unit. She was a dedicated leader who was committed to ensuring high quality patient care. Just the person you would want in that position, right? Actually, she was asked to resign. And she readily agreed. How did such a caring, hard-working person come to […]

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Is Positive Psychology Fluff or Financially Beneficial?

October 24, 2017

Some healthcare leaders dismiss teaching employees the principles of Positive Psychology as “fluff,” insisting that their focus must be on hardcore business results. However, the evidence shows that when staff create more positive engagement in their workplace, they also generate solid financial results. In hospitals, the cost of turnover on units has been carefully studied, […]

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A Seriously Dysfunctional Hospital Unit

October 18, 2017

“I’m miserable working in this lunatic asylum,” Jan blurted out. “I’ve never seen anything like what’s happening here, and nothing I do makes a bit of difference.” “Wow. Sounds bad. What’s going on?” I wanted to know. Jan recounted the story of the new nurse who had been threatened. “I have her resignation letter right […]

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Engagement – The Key to Improving Healthcare Performance

October 13, 2017

For decades, people interested in improving healthcare organizations have focused on putting problem employees into “performance improvement” plans.  The traditional approach has held leaders responsible for poor performing employees and provided remedial training in how to hold their employees accountable.  However, a quick review of the Gallup longitudinal data demonstrates that these approaches have not […]

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